PRIVACY POLICY
Privacy Policy
PURPOSE AND SCOPE OF COLLECTION
The main data collection on the website includes: name, email, phone number, address of the customer in the contact section. This is the information that we need members to provide mandatory when sending information for advice or want to buy products and for us to contact us to confirm with customers on the website to ensure the interests of consumers. .
The members will be solely responsible for the confidentiality and retention of all services using the information they provide and their email. In addition, members are responsible for promptly informing our webiste of unauthorized use, abuse, security breaches, keeping the third party’s username and password for a solution. decision accordingly.
SCOPE OF USE OF INFORMATION
We use the information provided by members to:
- Contact order confirmation and delivery to member upon receiving request from member
- Providing product information to customers if requested by the customer;
- Email marketing or promotional offers about the goods we sell;
- Post notices about activities on the website
- Communicating and dealing with users in special cases;
- Do not use the user’s personal information other than for the purpose of confirming and contacting the transaction
- At the request of the judiciary, including: The Procuracy, the court, the police investigating the client’s illegal acts.
INFORMATION STORE TIME
Members’ personal data will be stored until requested by the administrator to cancel. Remaining in all cases the member’s personal information will be kept confidential on our servers
PEOPLE AND ORGANIZATIONS MAY ACCESS PERSONAL INFORMATION
Subjects of access to personal information of customers fall in one of the following cases: – Staff of the company LUSAC – The partners signed a contract to perform a part of the Company’s services. These partners will receive the information under the contract agreement (maybe part or all of the information under the terms of the contract) to assist users to use the services provided by the Company.
MEANS AND TOOLS FOR USERS TO ACCESS AND ADJUST YOUR PERSONAL DATA
Members have the right to check, update, adjust or cancel their personal information by contacting the website administrator to do this. Members have the right to submit complaints about information confidentiality content to contact the webmaster of the website. When receiving these responses, we will reconfirm the information, in the case that the member’s reflection is correct, depending on the extent, we will take timely measures.
MECHANISM OF RECEIVING AND RESOLVING CONSUMER COMPLAINTS
All disputes arising between the Company and the User will be resolved on the basis of negotiation. In case the desired agreement is not reached, either party has the right to bring the case to the competent People’s Court for settlement. When unable to resolve through negotiation and mediation as above, the aggrieved party gathers evidence such as email, text message … and contact with the Company. The company will contact the complainant again to resolve. If the case is beyond its authority, the Company will propose to transfer the case to the competent authorities. In this case, the Company still coordinates support to best protect the aggrieved party.
Members’ personal information is committed to absolute confidentiality under the personal information protection policy. The collection and use of each member’s information can only be performed with the consent of that customer, unless otherwise provided by law.
Do not use, do not transfer, provide or disclose to any third party about the member’s personal information without the member’s consent.
In the event that the information storage server is attacked by hacker resulting in the loss of member personal data, we will be responsible for reporting the incident to the investigating authorities to promptly handle and notify the member. Are known.
Absolutely secure all online transaction information of members including digital invoice accounting information
Management requires individuals when registering / buying to provide all relevant personal information such as: Full name, contact address, email, phone, …, and is responsible for the legal aspects of the above information. The management board is not responsible for nor resolves all complaints related to the interests of that member if it considers all personal information of that member provided when initial registration is inaccurate.
